In today’s ever-evolving travel landscape, understanding the preferences and expectations of guests is paramount for property managers and hospitality professionals. With a diverse array of travellers traversing the globe, their demands and desires are as varied as the destinations they explore.
Recently, Booking.com conducted a comprehensive survey with 42,513 respondents across 33 markets to uncover the most valued amenities in accommodations. From free wifi to spa facilities, the insights shed a revealing light on what truly matters to the modern traveller.
In this blog post, we’ll delve into the key findings of the survey, offering reflections on what these preferences mean for property managers, and exploring how to tailor offerings to meet and exceed these expectations. Join us as we unpack what amenities truly resonate with today’s global travellers.
Top 5 voted amenities
Wi-Fi
Not surprisingly, Wi-fi is the most popular must-have essential for travellers when on holiday. In an increasingly connected world, many people rely on the internet to stay in touch with family, friends, and work. Free Wi-Fi allows travellers to send emails, make video calls, and update social media without worrying about expensive roaming charges.
Air Conditioning
Travelers want to feel at ease in their accommodations, and air conditioning helps maintain a pleasant temperature, especially in hot and humid climates. Whilst England definitely does not qualify as a hot country, we have been known to have extreme summers (recall 40 degrees in July 2022). Travellers often have busy schedules and want to ensure that they can sleep comfortably to be refreshed for the next day’s activities – as a property owner, you may want to consider air con to stand out competitively during those summer months.
24 Hour Check-In
24-hour check-in resonates with travellers’ desires for flexibility, convenience, and assurance. It aligns with the unpredictable nature of travel and the diverse needs of various traveller types. As a symbol of responsiveness and adaptability, it plays a crucial role in enhancing the guest experience, making it one of the top-voted must-have services in modern accommodations. All HeimHost properties use practical remote locks to allow guests to check-in at any time that suits them – they are simply given a unique code allowing them access throughout their stay.
Parking
Parking’s importance as a must-have service is multifaceted, encompassing considerations of convenience, security, cost-efficiency, and flexibility. Its significance can vary based on the type of traveler, the nature of the destination, and the specific needs and preferences of guests, making it a versatile and valuable amenity in the eyes of modern travellers. Parking in a city center is especially valued because it provides direct access to key attractions, businesses, shopping, and entertainment venues, often where public parking is scarce or expensive.
Self-Catering Facilities
Self-catering facilities resonate with travelers for a number of reasons. They offer a way to make travel more accommodating, cost-effective, and aligned with individual preferences and needs, enhancing the overall quality and enjoyment of the travel experience. Having access to a kitchen and the necessary cooking utensils allows guests to have control over their ingredients and preparation methods, often leading to healthier meal options compared to dining out. As standard, all Jacksonheim apartments are fully furnished with everything our guests may need during their stay.
As the modern traveller’s expectations evolve, understanding and incorporating these top-voted amenities becomes essential for property owners looking to stand out in a competitive market. Whether it’s the indispensable convenience of free Wi-Fi, the comfort of air conditioning, the flexibility of 24-hour check-in, the practicality of parking (especially in city centers), or the homely appeal of self-catering facilities, these features resonate with diverse guest needs.
By investing in these amenities, property owners not only enhance guest satisfaction but also increase the attractiveness of their apartments. This alignment with traveler preferences can lead to higher occupancy rates, better reviews, and a reputation for thoughtfulness and attention to detail. In an industry where guest experience is paramount, property owners who heed these insights and adapt accordingly position themselves as proactive and responsive hosts, fostering loyalty and repeat business, and contributing to a memorable and satisfying stay for their guests.
For professional property management services in Manchester, reach out to us at HeimHost. Our experienced team is committed to helping you find reliable tenants and maximising your property’s investment returns.
